Shipping

Shipping Times

All orders are shipped within 1 business day (working day only, and we don't work on weekends or on public holidays).

Orders cannot be amended once it is placed. If the order is not shipped, we would cancel the order, if shipped; the clients have to wait for delivery or place a new order, return the wrong items and get a refund once they are returned to us.  Clients have to pay for return postage.
Shipping Methods for orders in US
It takes 1-7 business days to receive via standard shipping method.( Fed Ex - USPS - UPS)
If you have not received your order within the times scales set out here it could be due to postal system failure. If this happens to you, please email our customer service team for further information at info@viva-led.com or give us call +1 786-871-7660
Please Note: Your order may have been split into multiple parcels, this means your parcels may arrive at different times.