Shipping

Shipping Times
We ship from our warehouse in Miami, Florida. All orders are shipped within 1 business day (working day only, and we don't work on weekends or on public holidays).

Orders cannot be amended or cancelled once they are placed. To exchange or return an item after the order shipped, the client would have to wait for delivery then return it, or place a new order, return the wrong items once they receive them and get a refund once they are returned to us. Clients are responsible for the return postage.

Where do we ship to? 
We ship nationwide, across all of the US states.

Shipping Methods for Orders in the US
It takes 1-7 business days to receive your order via standard shipping method (FedEx - USPS - UPS), and 1-2 business days to all Florida.

If you have not received your order within the times frame set above, it could be due to a postal system delay or failure. If this happens to you, please reach our to our customer service team for further information at: info@viva-led.com, or at +1 786-491-9290.

Please Note: Your order may have been split into multiple parcels depending on the items you've purchased. Therefore, your parcels may or may not arrive at different times, and in separate packages.